Privacy Policy
Learn how MedPrepOnline collects, uses, and protects your personal information.
Introduction
Welcome to MedPrepOnline ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our learning management platform.
Important: By using MedPrepOnline, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
This policy applies to all information collected through our website (https://medpreponline.talentlms.com), mobile application, and any related services, sales, marketing, or events.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register on the platform, express interest in obtaining information about us or our services, participate in activities on the platform, or otherwise contact us.
The personal information we collect may include:
- Identity Data: Full name, username, professional title, and credentials
- Contact Data: Email address, phone number, and mailing address
- Profile Data: Professional background, medical specialty, institution, and profile photo
- Account Data: Username, password, and account preferences
- Payment Data: Payment card details, billing address (processed securely through third-party providers)
- Learning Data: Course enrollments, progress, quiz scores, and certificates earned
Information Automatically Collected
When you access our platform, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, and navigation paths
- Location Data: General geographic location based on IP address
- Cookie Data: Information collected through cookies and similar technologies
How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Description |
|---|---|
| Service Delivery | To provide, maintain, and improve our learning platform and services |
| Account Management | To manage your registration, maintain your account, and provide customer support |
| Communication | To send you updates, notifications, course reminders, and respond to inquiries |
| Personalization | To personalize your learning experience and recommend relevant courses |
| Analytics | To analyze usage patterns and improve our platform functionality |
| Security | To detect, prevent, and address technical issues and security threats |
| Legal Compliance | To comply with legal obligations and enforce our terms of service |
Information Sharing & Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information where required by law, in response to legal process, or to protect our rights, privacy, safety, or property.
We Do Not Sell Your Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure password hashing and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure data backup and recovery procedures
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Withdrawal: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Children's Privacy
MedPrepOnline is intended for medical professionals and is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
For significant changes, we will provide a more prominent notice, such as an email notification or a banner on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
MedPrepOnline Privacy Team
Email: info@medpreponline.co.uk
Support: info@medpreponline.co.uk
Address: London, United Kingdom
Related Policies
Review our other policies for complete information about using MedPrepOnline.